Privacy Policy & HIPAA Notice

Effective Date: May 2026

Welcome to DirectNeurology. We are committed to protecting your privacy and ensuring you understand how we handle your information. This page explains our privacy practices for our website (www.directneurology.com) and our communication with prospective patients.

1. Website Privacy Policy

This section describes how we collect and use information from visitors to our website and users who interact with our advertisements on platforms like Meta (Facebook and Instagram).

Information We Collect

Voluntary Information: We collect information that you voluntarily provide to us, such as your name, email address, and phone number, when you fill out a lead form on social media or request a Discovery Call.
Automated Data: Like most websites, we use cookies and tracking technologies to understand how people use our site. This may include your IP address, browser type, and which pages you visit. We maintain a strict separation between website analytics and clinical care. We do not link or associate automated tracking data (such as cookies or IP addresses) with individual medical records or Protected Health Information (PHI).

How We Use Your Information

We use the information we collect to:

Schedule and conduct a Discovery Call.
Provide you with information regarding our neurology services in Walnut Creek.
Improve our website and the effectiveness of our advertising.
We do not sell your personal information to third parties.

Third-Party Links & Security

Our website provides links to third-party platforms for appointment scheduling and member management (such as our EMR and billing partners). Once you leave our site to book an appointment, your information is handled according to those platforms’ specific security standards and HIPAA-compliant protocols.

2. California Privacy Rights (CCPA/CPRA)

As a California-based practice, we comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). California residents have the right to:

Know what personal information is being collected.
Delete personal information held by us (subject to medical record retention laws).
Opt-out of the "sale" or "sharing" of personal information.

To exercise any of these rights, please contact us at info@directneurology.com.

3. HIPAA Notice of Privacy Practices (NPP)

While the information you provide as a prospective patient via a website or social media form is protected by our standard privacy policy, your medical information (once you become a patient) is protected by the Health Insurance Portability and Accountability Act (HIPAA).

Our Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to this information.

Click here to download or view our full HIPAA Notice of Privacy Practices (PDF)

4. Contact Us

If you have any questions about this Privacy Policy or our treatment of your data, please contact our Privacy Officer:

Direct Neurology

Belma Sadikovic, MD

2815 Mitchell Dr. Suite # 106

Walnut Creek, CA 94598

Phone: 925-222-5252

Email: privacy@directneurology.com